BMW of Tucson

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BMW of Tucson
855 W Wetmore Rd, Tucson, AZ 85705 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(161)
Recommend:
Yes (20) No (3)
Service Rating
(173)
Recommend:
Yes (49) No (2)
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Dealership Service Review

service Rating
Unexpected repairs
Written by 2017_X1 on 03/14/2023

I went in for an oil change and the mechanic identified some other issues. It is reassuring to have visual proof, sent to me as a video, if something unexpected is detected in the initial inspection. My service representative, Katelyn was courteous and professional as always.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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Aria Scott on 03/17/2023
Dealer Response
Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!
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