BMW of Tucson
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Dealership Service Review
service Rating
auto repair
Written byon 02/08/2023
Was having trouble with the front end of my 2016 BMW X5; it was making a very loud noise when I turned the steering wheel. BMW Tucson expedited my service request in order to determine the severity of the issue. When it became apparent it would take longer than a day to repair, they provided me with a loaner vehicle. The service was completed by the following day as promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Naomi Stone on 02/10/2023
Dealer Response
Hi Gary, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future.
Best wishes,
BMW of Tucson
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