BMW of Tucson
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Why sell a car that was never sent to emisson
Written byon 08/19/2024
Jay was great..BMW not so much. How do you let a car go on the lot without emission. I was especially annoyed when I got the emission done and was told to come back when my car was on empty and they would fill the tank. How about give a give card for gas and I can fill when needed. Apparently BMW does not have that ability so their name now does not hold that luxury I thought was associated with BMW.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Mia Terrence on 08/21/2024
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at BMW of Tucson take our reviews very seriously. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (520) 549-2167 to discuss what we can do to help.
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