BMW of Tucson

On 6/15/2024 I purchased my vehicle after trading in my previous BMW. The paper work was excruciating!! We spent at least 10 hours at the dealership. Our salesman was very nice and competent, but the person in charge of finances, registration seemed not to be prepared. Our salesman noticed that the VIN # did not match the car we were buying. We were never explained to us that BMW and Ford dealership computer programs had been hacked. Our sales person had problems programming us into the car. Another associate refused to help and was extremely unpleasant. We have had possession of the car for 3 weeks without several safety settings on. Examples, lane change warnings, pedestrian crossing warning, lane departure vibration. I realized that this may be related to the hack of BMW but we should have been notified right away. Due to this, the car has been sitting in our garage until BMW problems are resolved. If I had known, I would probably not have bought the car at that time.It appears that sales are more important than the customer.