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Courtesy Chevrolet


1233 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (2)
Service Rating
Recommend:
Yes (6) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Seriously?
Written by ripped_off3 on 05/09/2011
updated 08/02/2025

After a week of empty promises and the shady dealings they still try and pull a fast one. I went in to Un-Courtesy Chevy looking at a used car i found online. It was what i was looking for but had rear bumper damage. They of-course tried to sell it as is but after talking with sale man and used car manger we came to the agreement that i would buy the car if they replaced the bumper. I went ahead with the paper work but wouldn't pick the car up till bumper was replaced. One week later and showing up at the dealership 2 different times to take delivery it still wasn't done. Of course i got the lies and run around. "Bumper is still being delivered", "bumper is here but drying so they couldn't put it on". Finally they called to say the bumper was on and everything looked great. More lies, showed up to take delivery and they had tried to REPAIR the bumper. Seriously? Classic Used Car try to rip you off move. After i confronted them and refused to take the car they lie and said "we never said we would replace the bumper and you have to take it as is". So do you think they replaced the bumper reinforcement? With major safety concerns they want me to drive away in it with my 3 year old daughter in the back seat. What would happen if i get rear-ended without that reinforcement? Not only did they try to rip me off they also wanted me to drive around my daughter in a unsafe car. After talking to the GM about this the car was driven to my house parked in the driveway blocking the garage. No keys, bad repair job and now missing floor mats. I guess this is how Chevrolet dealers treat the same people they used in their tax payer bail out.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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