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Courtesy Chevrolet


1233 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (2)
Service Rating
Recommend:
Yes (6) No (3)
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Dealership Sales Review

5 out of 5 starssales Rating
Will continue to refer and come back as this service stays the same!
Written by Happy_E on 11/29/2024

We recently purchased a new 2025 Chevy Suburban from Courtesy Chevrolet, and our experience was outstanding. Alec (online sales) and Luis (Sales Manager) were tremendous to work with, making the process smooth and stress-free, including responding gracefully to reassure my gap in understanding possible options. I wanted a no-haggle, straightforward experience, and they delivered exactly that. (We live very remote - so we needed to do things quickly and easily without going into the dealership). For us, the most crucial part of buying a vehicle is not just the sale itself but how the dealership treats my wife and family when issues arise. Courtesy Chevrolet has gone above and beyond in this regard. They’ve earned our trust by consistently prioritizing our needs and addressing concerns with care and professionalism. One example stands out: my wife had to bring the Suburban back for a quick fix, and the energy and effort they put into resolving the issue were fantastic. Their team made us feel heard and respected, ensuring that everything was handled without question. This level of service shows their commitment to treating their customers like family, which is rare and invaluable in the car-buying business. Our sphere of influence is significant when it comes to big decisions, and we’re happy to share this excellent experience with our friends and family. Courtesy Chevrolet has earned our loyalty, and we’ll continue bringing all our vehicles here for service. We also won’t hesitate to recommend them to others looking for a dealership they can trust. Thank you, Courtesy Chevrolet, for making this process seamless and for the care you’ve shown my family. We’ll definitely be back!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Courtesy Chevrolet Phoenix on 12/02/2024
Dealer Response
Thank you so much for your wonderful review! We’re thrilled to hear about your outstanding experience with us and that Alec and Luis were able to provide you with the seamless, no-haggle process you were looking for while purchasing your 2025 Chevy Suburban. It’s fantastic to know that we could address your family’s needs and concerns with such care, especially during the quick fix for your vehicle. At Courtesy Chevrolet, your family-owned and operated Chevy dealer in the valley since 1955, we truly believe in treating our customers like family, and your kind words affirm that commitment. We appreciate your trust and are grateful for your willingness to share your experience with others. We look forward to serving you and your family again in the future! Safe travels in your new Suburban! Best, Jessica Ogunjobi Customer Service Manager 602.798.2919
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