Courtesy Chevrolet
Dealership Sales Review
Unfortunately Courtesy Chevrolet has seriously missed the mark when it comes to delivering on their promises. I bought a vehicle from Noah. He seemed a nice enough sort but was found later to be just another car salesman that promised the moon and delivered a tiny rock from a local arroyo. Everyone I spoke to said the car was in great shape and had no damage. They appear to have been very careful with the video they sent to make sure none of the damage appeared in the video. When the car was delivered the black coating on the hood was peeling and lifting and some areas it was missing altogether. They told me they put on 2 new tires to maintain the standards they set for their used vehicles. I asked if the tires matched and were the same make and size. They weren't. They put all season tires on the car in the rear and the front tires were summer tires of a completely different manufacturer. The front lip spoiler was damaged in the center and that was never mentioned as well. I was also told on numerous occasions that the car had 2 key fobs and that I would be getting both. This too has never happened. The car was an internet purchase ans a third party was used to do the paperwork. They told me i would get a copy of everything I signed. You guessed it, I did not get all copies. They made me pay for a Low Jack which is just another way of jacking up the price. The device ceased to function right at about 5 weeks after the car was delivered. You should probably look elsewhere for a vehicle purchase because although they tout they are all about customer service, it is just another hollow promise designed to get your hard working dollar. They do not have a clue what real customer service is. Should you determine to do business with this dealer I wish you Good Luck because you will probably need it R. Pierce
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes