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Courtesy Chevrolet


1233 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (8) No (2)
Service Rating
Recommend:
Yes (6) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Scammers
Written by Jada on 08/02/2022

They sold my husband and me a car that has engine issues. This is the second time the check engine light has come on. The problems started within 2 weeks of purchasing a used 2017 Ford Fusion Platinum. These people had our car in the shop for over a week to replace a purge valve and dual check valve. Now my check engine light is back on due to a cylinder 2 misfire. The salesperson who sold us the car and the service manager have been ignoring our calls. Don't purchase a vehicle here unless you intentionally want to buy a lemon that will leave you without reliable transportation. These people are very unprofessional and unethical. Now I have to get a lawyer to deal with this. They also haven't emailed me my contract after requesting it several times and never gave me a hard copy.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Chris W on 08/03/2022
Dealer Response
Hi Jada, thank you for your feedback and as I mentioned on your Yelp & Dealer Rater we have you scheduled for an appointment with our Service Mgr, Mark Terrazas and our management is aware of your upcoming appointment. We are very sorry for the engine light on the vehicle. We are looking forward to talking in person with you and Olnega. Mark did call Olnega directly. And I am leaving the same numbers I shared earlier for you. Mark is in at 7am, and I am in at 8am. You can call me at 602-344-3186 and Mark is 602-798-2978. We do wish to assist and resolve your needs. Respectfully, Chris W. Courtesy Cares Team
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