Liberty Buick
Back to Sales Reviews
Dealership Sales Review
sales Rating
misled regarding the extra warranty on a new vehicle purchased
Written byon 05/27/2025
be careful when you go to sign your final paperwork. I was talked into buying the extra warranty on my new vehicle under the assumption It was for seven years regardless the mileage. After reviewing my paperwork, the coverage expires after 72,000 miles. I feel tricked into buying the warranty and disappointed the sales director for misleading me. for this reason, I will not be buying another vehicle from them or recommended friends or family to buy from them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Liberty Buick on 05/30/2025
Dealer Response
Thank you for sharing your experience with us, Rachele. I understand your frustration regarding the warranty information for your new vehicle. I appreciate your feedback, as it helps us improve our processes and clarity. I encourage you to contact Liberty Buick directly so we can discuss this with you further and learn more about your experience. Thank you for giving us the opportunity to address this matter.
Sincerely,
Justin Sgro,
General Manager
Report