Flagstaff Nissan
Dealership Service Review
Service or Oil change buyer be aware!! bought in for oil change & waited 3 hrs because they decided also to fix a recall unauthorized by me instead of 1 1/2 as told. I was billed tripled instead of 1/3 which they fixed. I mentioned my steering wheel fluid was low when I was paying to leave & technician came in to check after they finish it off? Not surprised he top the fluid then, my windshield fluid was down to zero and because I din't mention it stayed empty, wow this is a OIL change service when all of that is checked!They put light gray!! silicone on my hub caps & it ran into my new tires & doesn't come off. Called Rachel the manager & all the excuses was given (yep, my fault)which was rude the unawareness and severe cover up of situation which can lead to someone motor getting blown up if they "forget" to top important lubrication oils. STAY AWAY!! I'll never return after years of being faithful, obviously these people don't care as you can see the low start review.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No