Service BMW of Traverse City Car Dealership Traverse City Michigan | Edmunds
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BMW of Traverse City Service Reviews

  • 2801 N US Hwy 31 S
  • Traverse City, MI 49684 (map)
  • (231) 922-2002
  • Chat with Dealer
Service Rating:

exemplary service

Written by Thomas_k on 11/04/15 07:35:25 AM PST Go back to Service reviews
Recommend this dealer? Yes

Personally met by service advisor Matt and addressed by first name everthough we had never met (He did his research and knew who I was by the car I arrived in). Patrick Lavis (BMW Genius) greeted me and asked if he could assist with any features as well as my salesman (Chris Pratt) and business manager (Glenn Cousineau) greeting me and and showing new products. In the short time it took for my routine 10000 maintenance I enjoyed beverages and food in lux comfort and browsed the showroom, which represented just about every model line, selecting (in my head anyway) my next BMW!

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes

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