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Consumer Reviews for the Chrysler Pacifica
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So many repairs!
Jennifer, 03/01/2022
2021 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
I tried to fight FCA and get a new minivan because this one has had nothing but problems and glitchy software at the first few hundred miles but no luck! They are promising some magical software update that I’ve been waiting on for now 6 months and the crickets are still chirping, nothing! I’ve had this car in the shop 7 times now. Trunk failed to close (recall), uconnect problems, AC … control problems, back up camera stopped working (I’m now staring at a blue screen), steering wheel lights/controls stopped working, radio controls stop working at times, and much more. How this car wasn’t classified as a lemon, I don’t know. But I will continue to document and fight FCA because this vehicle should never have made it to the shelves. I go out of the way to tell all my mom friends not to purchase this Minivan, especially since they want to be [non-permissible content removed] and not refund me. They need to do the right thing and refund the lemons! Yes, it’s covered under warranty, but is it HIGHLY inconvenient to continually bring it to the shop and trade our car seats…also yes. It makes me so furious that I have to deal with this while my husband is deployed, nothing but added stress. Zero stars if I could. I would love the van if it worked.
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