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Used 2017 Chevrolet Bolt EV Consumer Reviews

4.4 out of 5 stars
95 reviews

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5 out of 5 stars

Time to Bolt

jesse s, 10/15/2021
updated 10/18/2022
2017 Chevrolet Bolt EV LT 4dr Hatchback (electric DD)
0 of 0 people found this review helpful

fun vehicle to drive, has more power than i expected.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

great car

T Bull, 01/07/2018
updated 07/09/2018
2017 Chevrolet Bolt EV Premier 4dr Hatchback (electric DD)
0 of 0 people found this review helpful

it's a great car. We hook it up to the solar panels on our roof and ride for free!

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

Loved it, but 2 years of recalls has ruined that

Ron Oblander, 12/18/2021
2017 Chevrolet Bolt EV Premier 4dr Hatchback (electric DD)
0 of 0 people found this review helpful

I loved this car for a year and a half, but 2 years of being under recall has me wanting to dump this car. Now we are told not to park in a garage, or near a garage or house, so I am stuck parking in the street. And there is no assurance of this being remedied in the near future. I'd rather GM bought the car back and I'd be able to go buy an E-Mustang.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Good vehicle

KF Seattle, 04/24/2024
updated 10/25/2024
2017 Chevrolet Bolt EV LT 4dr Hatchback (electric DD)
0 of 0 people found this review helpful

I bought mine used. While I did replace a couple parts it has held up well

Safety
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

EV is great, Chevy is not

Jared Brin, 08/02/2022
2017 Chevrolet Bolt EV LT 4dr Hatchback (electric DD)
0 of 0 people found this review helpful

I initially bought the car as a commuter at the end of 2017, and now have almost 70,000 miles on it. As a car, it has exceeded our expectations, and is now our primary vehicle. The wife even sold her BMW last year after we moved to a remote mountain town, as she likes driving the Bolt so much more, and the BMW felt like it was "towing a trailer" in comparison. Trips take some planning, as we live in a place that many people claim EVs cannot work and the charging infrastructure is spotty, but it is continually getting better. The ability to charge at home and very little maintenance makes the car far more convenient living out in the boondocks than a conventional vehicle overall. The EV drivetrain and packaging are really well done- the backseat fits a rear facing car seat far better than the wife's old BMW wagon, but the software is generally not good. The center screen sometimes freezes up, or gets stuck on the backup camera, and since the heated seats and cabin heat are both controlled from the screen, occasionally we are stuck without heat for several miles in below freezing temperatures until the stupid thing finally reboots. The real issue with the car is Chevy corporate, as well as a dealership network that generally just does not care. We recently had the battery recall done, and it was not a good experience. I knew that it would take time and planning to do, since there aren't any dealerships within a couple hours that work on EVs, but Chevy corporate almost gave up after a few weeks of searching around the state before they found a dealership that would do the work, where we could combine it with another planned trip. When I picked up the car after dropping it off for 3 days, it had a warning light. The dealership had run out of time, and had not gotten the coolant refilled properly. They quickly tried to redo it, as I had a 5 hour drive home that night, and the light went off until the end of the drive, but came back on. The coolant reservoir was low, and I was able to find the coolant locally to top it off for the time being, but the SOC meter was screwy, indicating that the software update for it was not done. I couldn't even get the recall paperwork from the dealership without contacting Chevy corporate again, as they were largely unresponsive. A couple months later, we were able to drop it off at a different dealership on another trip, and luckily this dealership (Ft Collins, CO) was actually competent, responsive, and got the thing fixed. The Ft Collins dealership also fixed the blind spot monitors, which had issues for over 2 years. The blind spot monitor issue is a known issue from the factory, and the problem showed up during the warranty period, but due to COVID and the fact that it took 4 attempts at 4 different dealerships over a period of 2 years before it was finally addressed, the warranty period expired. Chevy corporate's response- sucks to be you, we won't help you. It also took me 3 tries at different dealerships to get a software update for fast charging in cold weather before the Ft Collins dealership finally fixed everything and got it up to date. The good thing is that other than tires, maintenance is pretty much just cabin filters, washer fluid, and windshield wipers, so I hopefully won't have to visit a dealership for the next 5 years. The bad news is that if anything does go wrong, most dealerships do not want to work on the car, and Chevy corporate basically does not care, they even told me that they do not have a process in place to help other than just say to go to the dealership. The dealership is unresponsive and didn't complete work? They just say to contact the dealership, that won't get back to you. Couldn't get something fixed under warranty until 2 years later? Again, their response is sucks to be you, why don't you contact your non-existent local dealership and see if they will help. Not helpful at all. It's really too bad that the car is let down by the terrible corporate structure that cares absolutely not at all after the car is sold, and any issues may take years to get fixed. For anyone who might be considering buying an EV from GM, I would recommend against it unless you have a good local dealership that will actually fix the car if something goes wrong. I'm not sure if any of the other automakers are any better, but Chevy is far worse than any others I've experienced to this point. Overall, the past almost 5 years with the car have completely sold me on EV's, but have also convinced me that I never want to own a car from GM again.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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