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Consumer Reviews for the Acura MDX
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Type S? More like Broken Type.
James, 06/11/2022
2022 Acura MDX Type S 4dr SUV AWD w/Advance Package (3.0L 6cyl Turbo 10A)
We got our 2022 MDX Type S in April 2nd of 2022. We fell in love with the features and handling of the vehicle. The air ride made the car feel great. Our dealership experience was very good and enjoyable. On May 11th 2022 while traveling at 21 miles an hour the front left strut blew at 888 miles on the odometer. Our vehicle instantly dropped the front left corner of the vehicle and all … of the warning lights went off. We were just a block away from our home so we took it home. The next day we had the car towed to the local Acura dealership and had it examined. They told me the issue was not engineeringly possible. So the part was backordered but we put in a high priority order. After a few weeks I reached out to Honda of America to see if I could get some corporate power behind the process. After 2 more weeks, 27 days out of service, the part finally arrived. Turns out Honda of America sent the incorrect part. The dealership ordered 2 more and both were wrong. At this point our vehicle has been in the shop for 32 days and not fix insight. What has Honda done to assist us with this issue? Nothing. No offer for my time. No offer to replace my vehicle. Just a lot of apologies while my 75k vehicle is in the shop not being driven.
At this point it would take a lot for Honda to redeem themselves in my eyes. At this point I would never own another Honda product.
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