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Volvo XC60 rebates in 48047Check your savings potential before you buy
Volvo XC60 rebates in 48047
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Consumer Reviews for the Volvo XC60
Read recent reviews for the Volvo XC60
buy it at your own peril
Peter, 05/29/2023
2023 Volvo XC60 Recharge T8 Plus Dark 4dr SUV AWD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
Volvo cars have left me disappointed when it comes to reliability. Unfortunately, their service and customer care only add to the frustration and make you question your decision to buy a Volvo. Let me share my personal experience, and you can be the judge.
One chilly morning in mid-December, my new XC60 Recharge unexpectedly shut down for no apparent reason. After reporting the issue, … it took roadside assistance a whopping 12 hours to arrive. Imagine being stuck in the middle of nowhere for that long. When they finally showed up, they attempted various fixes but to no avail. Ultimately, they had to tow my car to the service center where I initially purchased it.
To my dismay, the service center neglected my car for the first four days without even offering a loaner vehicle, despite my repeated requests. This was quite disheartening considering they had claimed to be a premium brand when I purchased the car. In reality, their service fell short and felt more like a budget option.
After spending over a week in the service center, I was finally asked to pick up my car. However, my happiness quickly turned into disappointment when the dashboard started showing errors within 10 minutes of driving. I had to return the car the very next day for further repairs.
As of my latest update on January 31, 2023, my car is still in service for the third time in the past 45 days. In fact, during the last 45 days, I have only had my car with me for a mere 3 days; the rest of the time, it has been at Palo Alto Volvo Service.
Please do not assume that my case is an isolated incident. If you visit Twitter and search for tweets about Volvocars, you'll find numerous similar experiences shared by others. It's disheartening to see a brand with such potential fall short in terms of reliability and customer support.
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