Used smart fortwo for Sale in Paterson, NJ

Deluxe Auto Sales - Linden / New Jersey

Located 20 miles away from Paterson, NJ

*2018 Mercedes-Benz Smart CE,*Black Exterior over Prime Black Leather Interior,*ORIGINAL MSRP: $29,920.00,**FACTORY OPTIONS INCLUDE:**Prime Package (O...

Features and Specs:

Description: Used 2018 smart fortwo electric drive prime with Back-up camera, Bluetooth, Heated seats, Navigation, Leather Seats.
Transmission: Direct drive
Drive Wheel Configuration: rear wheel drive
108 Combined MPG (124 City/94 Highway)

Listing Information:

VIN: WMEFJ9BA5JK278787
Stock: 15134
Certified Pre-Owned: No
Listed since: 10-21-2021

Trust Auto - Sykesville / Maryland

Located 183 miles away from Paterson, NJ

Check out this gently-used Loaded 2014 smart fortwo Pure Coupe we recently got in. Outstanding fuel economy and sleek styling are two great reasons to...

Dealer Review:

The dealership provided excellent customer service and great deals, without any undue pressure. I highly recommend them for any customer and I will definitely shop with them again.

Features and Specs:

Description: Used 2014 smart fortwo pure coupe with Tire Pressure Warning, USB Inputs, Auto Climate Control, Stability Control, Aux Audio Inputs.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (34 City/38 Highway)

Listing Information:

VIN: WMEEJ3BA6EK758755
Stock: 758755A
Certified Pre-Owned: No
Listed since: 10-25-2021

Weeks Pre-Owned Center - Danbury / Connecticut

Located 48 miles away from Paterson, NJ

2015 smart Fortwo Gray Call now, Se habla espanol. Clean CARFAX. RWD 5 Speed Automatic with Smart-Shift 1.0L I3Recent Arrival! Odometer is 15784 miles...

Features and Specs:

Description: Used 2015 smart fortwo passion coupe with Sunroof/Moonroof, Tire Pressure Warning, USB Inputs, Auto Climate Control, Stability Control.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (34 City/38 Highway)

Listing Information:

VIN: WMEEJ3BAXFK819543
Stock: P21339AAA
Certified Pre-Owned: No
Listed since: 11-22-2021

CarMax Newark - Now offering Curbside Pickup - Newark / Delaware

Located 118 miles away from Paterson, NJ

Introducing the Love Your Car Guarantee from CarMax! Now you can take your time with a 24-hour test drive and a 30-day/1500-mile money back guarantee ...

Features and Specs:

Description: Used 2013 smart fortwo passion coupe with Heated seats, Sunroof/Moonroof, Tire Pressure Warning, USB Inputs, Auto Climate Control.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (34 City/38 Highway)

Listing Information:

VIN: WMEEJ3BAXDK643333
Stock: 21403274
Certified Pre-Owned: No

Flagship Motorcars of Lynnfield - Lynnfield / Massachusetts

Located 197 miles away from Paterson, NJ

SERVICE WORK Service Work completed on this smart fortwo electric drive includes: Complete Multi-Point Inspection by factory trained technicians, Oil ...

Dealer Review:

Noufel (Phil) assisted me. I arrived pretty late and was a little worried they were gonna kick me out. They greeted me and offered refreshment which was a nice little touch. Very honest and transparent throughout the process, no BS. They offered me a little under what my KBB predicted for much trade-in but they tried hard to make the deal work. They did the best they could without wasting any time. Ibay the finance manager assisted me with comparing different banks for the best pricing on the loan. I was really impressed - they made the whole process so smooth. Definitely recommend this MB dealership to anyone who is interested in purchasing an MB. Also, they have a REALLY IMPRESSIVE inventory!

Features and Specs:

Description: Used 2018 smart fortwo with Back-up camera, Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk.
Drive Wheel Configuration: rear wheel drive
108 Combined MPG (124 City/94 Highway)

Listing Information:

VIN: WMEFJ9BA3JK309017
Stock: F12419
Certified Pre-Owned: No
Listed since: 10-26-2021

Trust Auto - Sykesville / Maryland

Located 183 miles away from Paterson, NJ

Trust Auto has a wide selection of exceptional pre-owned vehicles to choose from, including this Loaded 2017 smart fortwo electric drive coupe. The in...

Dealer Review:

The dealership provided excellent customer service and great deals, without any undue pressure. I highly recommend them for any customer and I will definitely shop with them again.

Features and Specs:

Description: Used 2017 smart fortwo electric drive passion with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Transmission: Direct drive
Drive Wheel Configuration: rear wheel drive
108 Combined MPG (124 City/94 Highway)

Listing Information:

VIN: WMEFJ9BA2HK214376
Stock: 214376A
Certified Pre-Owned: No
Listed since: 10-25-2021

Prestige Auto Mart - Westport / Massachusetts

Located 170 miles away from Paterson, NJ

Excellent Condition, ONLY 38,832 Miles! EPA 41 MPG Hwy/33 MPG City! Heated Leather Seats, Multi-CD Changer, iPod/MP3 Input, Aluminum Wheels, Premium S...

Features and Specs:

Description: Used 2008 smart fortwo passion cabrio with Tire Pressure Warning, Auto Climate Control, Stability Control, Aux Audio Inputs, Soft Top.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (33 City/41 Highway)

Listing Information:

VIN: WMEEK31X38K170058
Stock: SS8328
Certified Pre-Owned: No
Listed since: 10-25-2021

Deluxe Auto Sales - Linden / New Jersey

Located 20 miles away from Paterson, NJ

*2018 Mercedes-Benz Smart CE,*White Exterior over Passion Fabric Interior,*FACTORY OPTIONS INCLUDE:**ORIGINAL MSRP: $26,240.00,**Passion Package (Orig...

Features and Specs:

Description: Used 2018 smart fortwo electric drive passion with Back-up camera, Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk.
Transmission: Direct drive
Drive Wheel Configuration: rear wheel drive
108 Combined MPG (124 City/94 Highway)

Listing Information:

VIN: WMEFJ9BA0JK276199
Stock: 15045
Certified Pre-Owned: No
Listed since: 09-03-2021

Key Honda of Rutland - Rutland / Vermont

Located 195 miles away from Paterson, NJ

Silver Metallic 2009 smart Fortwo Passion RWD 5-Speed Automated Manual 1.0L I3 ABS brakes, Alloy wheels, Electronic Stability Control, Heated door mir...

Features and Specs:

Description: Used 2009 smart fortwo passion coupe with Sunroof/Moonroof, Tire Pressure Warning, Auto Climate Control, Stability Control, Aux Audio Inputs.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (33 City/41 Highway)

Listing Information:

VIN: WMEEJ31XX9K222483
Stock: R22045A
Certified Pre-Owned: No
Listed since: 10-30-2021

Joe Heidt Motors - Ramsey / New Jersey

Located 10 miles away from Paterson, NJ

Joe Heidt Motors Corp has a wide selection of exceptional pre-owned vehicles to choose from, including this 2015 smart fortwo. With adjectives like sp...

Features and Specs:

Description: Used 2015 smart fortwo passion cabriolet with Heated seats, Tire Pressure Warning, USB Inputs, Auto Climate Control, Alarm.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (34 City/38 Highway)

Listing Information:

VIN: WMEEK3BA0FK823467
Stock: U10652
Certified Pre-Owned: No
Listed since: 10-29-2021

Mercedes-Benz of Warwick - Warwick / Rhode Island

Located 149 miles away from Paterson, NJ

2008 smart Fortwo Passion LOW MILES! ONLY 17,148, HEATED FRONT SEATS, LEATHER INTERIOR, POWER LOCKS, CLIMATE CONTROL, RADIO, FOLDING REAR TAILGATE, AN...

Dealer Review:

Having my worst On-line car buying experience with these guys. It has taken 3 weeks to nearly a month to complete a simple purchase. If you like excuses, arrogance, poor communication,etc..... from Management to Sales, this is the place. After 2 and a half weeks I had to put a complaint into the Parent Company (Penske Automotive) in another state to be able to complete the purchase that still took another week and a half. I buy cars On-line often and have never experienced anything like this. I've had to reschedule transporting the vehicle more than once with because of this and pay for adjustments. Spoke with Erik Laberge (Manager) on June 10th after complaint and he assigned another salesman and assured me that he would keep me informed on the purchase.......It is June 21st and I only spoke with him 2 times those next 2 days after the phone conversation with management. The car is in transit now, no one form Mercedes Benz of Warwick has even confirmed the pick-up by transporter.

Features and Specs:

Description: Used 2008 smart fortwo passion with Sunroof/Moonroof, Tire Pressure Warning, Auto Climate Control, Stability Control, Aux Audio Inputs.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (33 City/41 Highway)

Listing Information:

VIN: WMEEJ31X98K113849
Stock: 74094P
Certified Pre-Owned: No
Listed since: 11-23-2021

Carvana - Boston - Boston / Massachusetts

Located 186 miles away from Paterson, NJ

At Carvana, we want to help everyone Live Feelessly�. That's why we never charge last-minute, bogus fees. We believe in treating you better--we think ...

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

Description: Used 2016 smart fortwo proxy with Bluetooth, Heated seats, Sunroof/Moonroof, Tire Pressure Warning, USB Inputs.
Engine: 3-cylinders
Transmission: Manual
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DAXGK073643
Stock: 2001271868
Certified Pre-Owned: No
Listed since: 09-13-2021

Carvana - New York City - New York City / New York

Located 14 miles away from Paterson, NJ

At Carvana, we want to help everyone Live Feelessly�. That's why we never charge last-minute, bogus fees. We believe in treating you better--we think ...

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

Description: Used 2013 smart fortwo passion coupe with Bluetooth, Heated seats, Navigation, Leather Seats, Sunroof/Moonroof.
Engine: 3-cylinders
Transmission: Automated manual
Drive Wheel Configuration: rear wheel drive
36 Combined MPG (34 City/38 Highway)

Listing Information:

VIN: WMEEJ3BA8DK676587
Stock: 2001394085
Certified Pre-Owned: No
Listed since: 11-08-2021

Imperial Ford - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Navigation System, Heated Seats, Bluetooth, Cruise Control, Power Windows, Power Locks, Steering Wheels Radio Controls, ABS brakes, Air Conditioning, ...

Dealer Review:

I don’t think I have ever had to work harder to buy a used car in my life. And looking back on the entire situation, there were so many red flags that I pushed through just to get to the finish line that I should have walked away when I had the chance. My sales rep Tom did a good job overall. He wasn’t pushy, was as honest as he could be and really played the “it’s not me, it’s the GM” card very well during negotiations. The problems began once I put a deposit down on the car and had to work with the GM. This dealership needs some serious work in customer experience and paperwork processing. At the time I put the deposit down, I was told that the dealership has the car title but the RMV was taking one week to process due to COVID. Of course, none of that was true. When checking the title on the RMV site, it said it was still with the previous auto loan company. I checked every day for a week - no progress. So I wasn’t surprised when the one week mark came and there was still no update on the car. Two weeks go by. Still nothing. Lots of “we’re working hard” and more blame on the RMV. Three weeks to by. Finally, I had enough. I called the RMV to check the progress. Turns out the title had not been processed at all and they didn’t even have it yet. The previous auto loan company still had the virtual title. I call the GM and he never calls me back. In order for me to get the car that I wanted, I realized I was going to have to do all the work. I had to call the previous auto loan company and talk to a representative. Found out that the title had been sent to the dealership THREE WEEKS AGO. I drove to the dealership, put my phone on speaker and connected the GM with the representative. Turns out they hadn’t spoken in three weeks! Once I called the GM out for not passing the title to the RMV fast enough, it miraculously ended up being ready to be sent to the RMV while I was still on the sales floor. So I again called the RMV on speaker and had the GM confirm everything over the phone so the RMV could mail the title to the dealership. That happened on a Thursday night and took about two hours of my time. I had the title and the car by Tuesday morning. I then proceeded to wait a week for the registration to be completed. When I came back a week later, they lied to me and said my insurance agent never sent anything over to them even though my agent CC’d me on the confirmation email from the dealership saying they received the necessary paper work. So I ended up waiting two more hours for them to complete the paper work. Oh, also there was a new chip the size of a quarter on the windshield when I first got there after not seeing the car for nearly a month. No mention of it from anyone even though the car had been “inspected as part of the certified pre-owned mandatory check list.” I have never had to advocate on my own behalf as much as I had to do for this car. That is not how the car buying experience should go. Then when I finally went to go pick up the car, the GM came over at the end of the financing to tell me that “while I appreciate the work you did to help with your purchase, we actually did it all and you just called on the right day when things were already moving forward.” Oh, and he made sure to ask for a review. Well, Imperial Ford, here’s the review you asked for. I am very disappointed in my car buying experience and will not be returning for any service or future purchases. So if you decide to venture to the Imperial Ford lots, just be prepared to work your tail off for the car that you want - because no one there will lift a finger for you.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DAXGK123490
Stock: P14333
Certified Pre-Owned: No
Listed since: 10-08-2021

Imperial Ford - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Cruise Control, Power Windows, Power Locks, Steering Wheels Radio Controls, Aluminum Wheels, ABS brakes, Air Conditioning, AM/FM radio, Automatic temp...

Dealer Review:

I don’t think I have ever had to work harder to buy a used car in my life. And looking back on the entire situation, there were so many red flags that I pushed through just to get to the finish line that I should have walked away when I had the chance. My sales rep Tom did a good job overall. He wasn’t pushy, was as honest as he could be and really played the “it’s not me, it’s the GM” card very well during negotiations. The problems began once I put a deposit down on the car and had to work with the GM. This dealership needs some serious work in customer experience and paperwork processing. At the time I put the deposit down, I was told that the dealership has the car title but the RMV was taking one week to process due to COVID. Of course, none of that was true. When checking the title on the RMV site, it said it was still with the previous auto loan company. I checked every day for a week - no progress. So I wasn’t surprised when the one week mark came and there was still no update on the car. Two weeks go by. Still nothing. Lots of “we’re working hard” and more blame on the RMV. Three weeks to by. Finally, I had enough. I called the RMV to check the progress. Turns out the title had not been processed at all and they didn’t even have it yet. The previous auto loan company still had the virtual title. I call the GM and he never calls me back. In order for me to get the car that I wanted, I realized I was going to have to do all the work. I had to call the previous auto loan company and talk to a representative. Found out that the title had been sent to the dealership THREE WEEKS AGO. I drove to the dealership, put my phone on speaker and connected the GM with the representative. Turns out they hadn’t spoken in three weeks! Once I called the GM out for not passing the title to the RMV fast enough, it miraculously ended up being ready to be sent to the RMV while I was still on the sales floor. So I again called the RMV on speaker and had the GM confirm everything over the phone so the RMV could mail the title to the dealership. That happened on a Thursday night and took about two hours of my time. I had the title and the car by Tuesday morning. I then proceeded to wait a week for the registration to be completed. When I came back a week later, they lied to me and said my insurance agent never sent anything over to them even though my agent CC’d me on the confirmation email from the dealership saying they received the necessary paper work. So I ended up waiting two more hours for them to complete the paper work. Oh, also there was a new chip the size of a quarter on the windshield when I first got there after not seeing the car for nearly a month. No mention of it from anyone even though the car had been “inspected as part of the certified pre-owned mandatory check list.” I have never had to advocate on my own behalf as much as I had to do for this car. That is not how the car buying experience should go. Then when I finally went to go pick up the car, the GM came over at the end of the financing to tell me that “while I appreciate the work you did to help with your purchase, we actually did it all and you just called on the right day when things were already moving forward.” Oh, and he made sure to ask for a review. Well, Imperial Ford, here’s the review you asked for. I am very disappointed in my car buying experience and will not be returning for any service or future purchases. So if you decide to venture to the Imperial Ford lots, just be prepared to work your tail off for the car that you want - because no one there will lift a finger for you.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DA5GK083660
Stock: P14334
Certified Pre-Owned: No
Listed since: 10-08-2021

Imperial Ford - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Navigation System, Bluetooth, Cruise Control, Power Windows, Power Locks, Steering Wheel Radio Controls, ABS brakes, Air Conditioning, AM/FM radio, Au...

Dealer Review:

I don’t think I have ever had to work harder to buy a used car in my life. And looking back on the entire situation, there were so many red flags that I pushed through just to get to the finish line that I should have walked away when I had the chance. My sales rep Tom did a good job overall. He wasn’t pushy, was as honest as he could be and really played the “it’s not me, it’s the GM” card very well during negotiations. The problems began once I put a deposit down on the car and had to work with the GM. This dealership needs some serious work in customer experience and paperwork processing. At the time I put the deposit down, I was told that the dealership has the car title but the RMV was taking one week to process due to COVID. Of course, none of that was true. When checking the title on the RMV site, it said it was still with the previous auto loan company. I checked every day for a week - no progress. So I wasn’t surprised when the one week mark came and there was still no update on the car. Two weeks go by. Still nothing. Lots of “we’re working hard” and more blame on the RMV. Three weeks to by. Finally, I had enough. I called the RMV to check the progress. Turns out the title had not been processed at all and they didn’t even have it yet. The previous auto loan company still had the virtual title. I call the GM and he never calls me back. In order for me to get the car that I wanted, I realized I was going to have to do all the work. I had to call the previous auto loan company and talk to a representative. Found out that the title had been sent to the dealership THREE WEEKS AGO. I drove to the dealership, put my phone on speaker and connected the GM with the representative. Turns out they hadn’t spoken in three weeks! Once I called the GM out for not passing the title to the RMV fast enough, it miraculously ended up being ready to be sent to the RMV while I was still on the sales floor. So I again called the RMV on speaker and had the GM confirm everything over the phone so the RMV could mail the title to the dealership. That happened on a Thursday night and took about two hours of my time. I had the title and the car by Tuesday morning. I then proceeded to wait a week for the registration to be completed. When I came back a week later, they lied to me and said my insurance agent never sent anything over to them even though my agent CC’d me on the confirmation email from the dealership saying they received the necessary paper work. So I ended up waiting two more hours for them to complete the paper work. Oh, also there was a new chip the size of a quarter on the windshield when I first got there after not seeing the car for nearly a month. No mention of it from anyone even though the car had been “inspected as part of the certified pre-owned mandatory check list.” I have never had to advocate on my own behalf as much as I had to do for this car. That is not how the car buying experience should go. Then when I finally went to go pick up the car, the GM came over at the end of the financing to tell me that “while I appreciate the work you did to help with your purchase, we actually did it all and you just called on the right day when things were already moving forward.” Oh, and he made sure to ask for a review. Well, Imperial Ford, here’s the review you asked for. I am very disappointed in my car buying experience and will not be returning for any service or future purchases. So if you decide to venture to the Imperial Ford lots, just be prepared to work your tail off for the car that you want - because no one there will lift a finger for you.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DA8GK123701
Stock: TP1130
Certified Pre-Owned: No
Listed since: 10-11-2021

Imperial Chevrolet - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Navigation System, Bluetooth, Cruise Control, Power Windows, Power Locks, Steering Wheels Radio Controls, Aluminum Wheels, ABS brakes, Air Conditionin...

Dealer Review:

Checked on the availability of a 2002 corvette Wednesday night and set an appointment for Thursday Am. My elderly father drove 90 minutes one way to see the vehicle. After 3 hours of being on the lot and NO ONE HAVING ANY IDEA WHERE IT WAS. They found out that the owner had decided to keep the car. When I called to follow up the sales manager had no idea what had been going on for the last 3 hours on said lot. I sold cars. This is an absolute joke of an experience and of a dealer. Unless you’re five minutes away I wouldn’t bother visiting. It’ll likely be a waste of your time.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DA6GK082288
Stock: C42980
Certified Pre-Owned: No
Listed since: 10-08-2021

Imperial Chevrolet - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Navigation System, Bluetooth, Cruise Control, Power Windows, Power Locks, Steering Wheels Radio Controls, ABS brakes, Air Conditioning, AM/FM radio, A...

Dealer Review:

Checked on the availability of a 2002 corvette Wednesday night and set an appointment for Thursday Am. My elderly father drove 90 minutes one way to see the vehicle. After 3 hours of being on the lot and NO ONE HAVING ANY IDEA WHERE IT WAS. They found out that the owner had decided to keep the car. When I called to follow up the sales manager had no idea what had been going on for the last 3 hours on said lot. I sold cars. This is an absolute joke of an experience and of a dealer. Unless you’re five minutes away I wouldn’t bother visiting. It’ll likely be a waste of your time.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DAXGK123943
Stock: C42979
Certified Pre-Owned: No
Listed since: 10-08-2021

Imperial Chevrolet - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Navigation System, Bluetooth, Cruise Control, Power Windows, Power Locks, Steering Wheels Radio Controls, ABS brakes, Air Conditioning, AM/FM radio, A...

Dealer Review:

Checked on the availability of a 2002 corvette Wednesday night and set an appointment for Thursday Am. My elderly father drove 90 minutes one way to see the vehicle. After 3 hours of being on the lot and NO ONE HAVING ANY IDEA WHERE IT WAS. They found out that the owner had decided to keep the car. When I called to follow up the sales manager had no idea what had been going on for the last 3 hours on said lot. I sold cars. This is an absolute joke of an experience and of a dealer. Unless you’re five minutes away I wouldn’t bother visiting. It’ll likely be a waste of your time.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DA9GK126073
Stock: C42977
Certified Pre-Owned: No
Listed since: 10-08-2021

Imperial Ford - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Navigation System, Bluetooth, Cruise Control, Power Windows, Power Locks, Steering Wheel Radio Controls, ABS brakes, Air Conditioning, AM/FM radio, Au...

Dealer Review:

I don’t think I have ever had to work harder to buy a used car in my life. And looking back on the entire situation, there were so many red flags that I pushed through just to get to the finish line that I should have walked away when I had the chance. My sales rep Tom did a good job overall. He wasn’t pushy, was as honest as he could be and really played the “it’s not me, it’s the GM” card very well during negotiations. The problems began once I put a deposit down on the car and had to work with the GM. This dealership needs some serious work in customer experience and paperwork processing. At the time I put the deposit down, I was told that the dealership has the car title but the RMV was taking one week to process due to COVID. Of course, none of that was true. When checking the title on the RMV site, it said it was still with the previous auto loan company. I checked every day for a week - no progress. So I wasn’t surprised when the one week mark came and there was still no update on the car. Two weeks go by. Still nothing. Lots of “we’re working hard” and more blame on the RMV. Three weeks to by. Finally, I had enough. I called the RMV to check the progress. Turns out the title had not been processed at all and they didn’t even have it yet. The previous auto loan company still had the virtual title. I call the GM and he never calls me back. In order for me to get the car that I wanted, I realized I was going to have to do all the work. I had to call the previous auto loan company and talk to a representative. Found out that the title had been sent to the dealership THREE WEEKS AGO. I drove to the dealership, put my phone on speaker and connected the GM with the representative. Turns out they hadn’t spoken in three weeks! Once I called the GM out for not passing the title to the RMV fast enough, it miraculously ended up being ready to be sent to the RMV while I was still on the sales floor. So I again called the RMV on speaker and had the GM confirm everything over the phone so the RMV could mail the title to the dealership. That happened on a Thursday night and took about two hours of my time. I had the title and the car by Tuesday morning. I then proceeded to wait a week for the registration to be completed. When I came back a week later, they lied to me and said my insurance agent never sent anything over to them even though my agent CC’d me on the confirmation email from the dealership saying they received the necessary paper work. So I ended up waiting two more hours for them to complete the paper work. Oh, also there was a new chip the size of a quarter on the windshield when I first got there after not seeing the car for nearly a month. No mention of it from anyone even though the car had been “inspected as part of the certified pre-owned mandatory check list.” I have never had to advocate on my own behalf as much as I had to do for this car. That is not how the car buying experience should go. Then when I finally went to go pick up the car, the GM came over at the end of the financing to tell me that “while I appreciate the work you did to help with your purchase, we actually did it all and you just called on the right day when things were already moving forward.” Oh, and he made sure to ask for a review. Well, Imperial Ford, here’s the review you asked for. I am very disappointed in my car buying experience and will not be returning for any service or future purchases. So if you decide to venture to the Imperial Ford lots, just be prepared to work your tail off for the car that you want - because no one there will lift a finger for you.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DA3GK126067
Stock: TP1128
Certified Pre-Owned: No
Listed since: 10-11-2021

Imperial Ford - Mendon / Massachusetts

Located 158 miles away from Paterson, NJ

Navigation System, Bluetooth, Cruise Control, Power Windows, Power Locks, Steering Wheel Radio Controls, ABS brakes, Air Conditioning, AM/FM radio, Au...

Dealer Review:

I don’t think I have ever had to work harder to buy a used car in my life. And looking back on the entire situation, there were so many red flags that I pushed through just to get to the finish line that I should have walked away when I had the chance. My sales rep Tom did a good job overall. He wasn’t pushy, was as honest as he could be and really played the “it’s not me, it’s the GM” card very well during negotiations. The problems began once I put a deposit down on the car and had to work with the GM. This dealership needs some serious work in customer experience and paperwork processing. At the time I put the deposit down, I was told that the dealership has the car title but the RMV was taking one week to process due to COVID. Of course, none of that was true. When checking the title on the RMV site, it said it was still with the previous auto loan company. I checked every day for a week - no progress. So I wasn’t surprised when the one week mark came and there was still no update on the car. Two weeks go by. Still nothing. Lots of “we’re working hard” and more blame on the RMV. Three weeks to by. Finally, I had enough. I called the RMV to check the progress. Turns out the title had not been processed at all and they didn’t even have it yet. The previous auto loan company still had the virtual title. I call the GM and he never calls me back. In order for me to get the car that I wanted, I realized I was going to have to do all the work. I had to call the previous auto loan company and talk to a representative. Found out that the title had been sent to the dealership THREE WEEKS AGO. I drove to the dealership, put my phone on speaker and connected the GM with the representative. Turns out they hadn’t spoken in three weeks! Once I called the GM out for not passing the title to the RMV fast enough, it miraculously ended up being ready to be sent to the RMV while I was still on the sales floor. So I again called the RMV on speaker and had the GM confirm everything over the phone so the RMV could mail the title to the dealership. That happened on a Thursday night and took about two hours of my time. I had the title and the car by Tuesday morning. I then proceeded to wait a week for the registration to be completed. When I came back a week later, they lied to me and said my insurance agent never sent anything over to them even though my agent CC’d me on the confirmation email from the dealership saying they received the necessary paper work. So I ended up waiting two more hours for them to complete the paper work. Oh, also there was a new chip the size of a quarter on the windshield when I first got there after not seeing the car for nearly a month. No mention of it from anyone even though the car had been “inspected as part of the certified pre-owned mandatory check list.” I have never had to advocate on my own behalf as much as I had to do for this car. That is not how the car buying experience should go. Then when I finally went to go pick up the car, the GM came over at the end of the financing to tell me that “while I appreciate the work you did to help with your purchase, we actually did it all and you just called on the right day when things were already moving forward.” Oh, and he made sure to ask for a review. Well, Imperial Ford, here’s the review you asked for. I am very disappointed in my car buying experience and will not be returning for any service or future purchases. So if you decide to venture to the Imperial Ford lots, just be prepared to work your tail off for the car that you want - because no one there will lift a finger for you.

Features and Specs:

Description: Used 2016 smart fortwo with Bluetooth, Tire Pressure Warning, USB Inputs, Power Liftgate/Trunk, Auto Climate Control.
Drive Wheel Configuration: rear wheel drive
35 Combined MPG (32 City/39 Highway)

Listing Information:

VIN: WMEFJ5DA6GK083831
Stock: TP1129
Certified Pre-Owned: No
Listed since: 10-11-2021