Used Mercury Mountaineer for Sale in Bolingbrook, IL

Located in Grand Forks, ND / 613 miles away from Bolingbrook, IL

As Is - No warranty available, 7 day exchange policy

Dealer Review:

I had a lovely interaction with Mike Menard. I test drove a few vehicles on a Monday. I took time out of my hectic life to go look and I brought my dad with me who is also very busy. While I was driving one of the vehicles I was interested in, my dad got a phone call for work. He answered it and Mike was visibly annoyed that he would answer a phone call while riding in a car. Mike was extremely unprofessional and unable to answer all of my questions about the cars. Red flag, right? On Wednesday afternoon, I made up my mind and reached out to Mike to let him know I decided and we agreed Thursday at 6 pm, I would be buying a car. He did not inform me that I needed to put money down on a vehicle at any point through this process. So, I got insurance and everything squared away to buy this car. Mind you, this is my first time buying my own car so I wasn't too sure what to expect but I told Mike this thinking it would benefit me and he would be more helpful. Nope. I had asked for his advice on which car would be the best fit for me and my life and he had no interest in listening to me, he clearly only wanted to make a sale. Thursday at 11:18 AM, I received a text message from Mike asking me to put $500 down on the car. I replied asking him why not just start getting a loan set up for me since I was at work and would be in later that night to buy the car? He wasn't even brave enough to call me to tell me this. At 12:06 PM I was on a break at work and called him to see what was going on since he didn't bother to text or call me back. He informed me that someone else was looking at the car because "he dropped the ball" and forgot to hold the vehicle for me. I asked him to please fix this because we had previously agreed that this vehicle would be mine and he replied that he sees stuff like this fall through all the time. He said well there's nothing I can do about it now because another salesman has the keys and someone else is interested in it. He gave me excuse after excuse to cover his mistakes. I asked that he involve a manager since this car was already supposed to have my name on it. He told me the manager said "it is what it is" because Mike failed to inform me that I needed to put money down and now they had another potential buyer there. At 12:40 PM, he called me back and informed me "it's a done deal, sorry." It was the most insincere apology I have ever heard. They sold the car out from under me when it should have been held with my name on it. I requested his manager reach out to me and he did but I was working so I was unable to answer his call. The managers have yet to return my calls and it's been almost a week. If I had "dropped the ball" like that in my job, I would be fired. This was completely ridiculous, easily avoidable, and the WORST customer service I have ever dealt with. I can definitely say Mike Menard will NOT be selling me or any of my family or friends a car. I am EXTREMELY disappointed in Rydell and all of the people that "dropped the ball" for my first car buying experience. If I could give 0 stars, I would.

Features and Specs:

15 Combined MPG (13 City/19 Highway)

Listing Information:

VIN: 4M2EU48878UJ11526
Stock: G44414C
Certified Pre-Owned: No
Listed since: 06-27-2022

Located in South Plainfield, NJ / 714 miles away from Bolingbrook, IL

We have the lowest prices & the best finance terms available with the lowest interest rates ! We can get you approved and driving home today ! The Car...

Features and Specs:

15 Combined MPG (13 City/19 Highway)

Listing Information:

VIN: 4M2EU48E98UJ18080
Stock: J18080
Certified Pre-Owned: No

Located in Green Cove Springs, FL / 883 miles away from Bolingbrook, IL

***SPECIAL CARS FOR SPECIAL PEOPLE*** 4.6L V8 SOHC 24V, AWD.Clean CARFAX.http://www.realdeal.com/62tip All of us at Green Cove Auto Sales want you to ...

Features and Specs:

15 Combined MPG (13 City/19 Highway)

Listing Information:

VIN: 4M2EU48808UJ05938
Stock: GPGL216600AA
Certified Pre-Owned: No
Listed since: 05-26-2022

Located in Inverness, FL / 945 miles away from Bolingbrook, IL

GVWR: 6,110 lb Payload Package, 17' Machined Aluminum Wheels, 3.55 Axle Ratio, 3rd row seats: split-bench, 4-Wheel Disc Brakes, 7 Speakers, ABS brakes...

Features and Specs:

15 Combined MPG (13 City/19 Highway)

Listing Information:

VIN: 4M2EU38826UJ02353
Stock: 18749
Certified Pre-Owned: No
Listed since: 07-01-2022

Located in Sheridan, WY / 972 miles away from Bolingbrook, IL

Features and Specs:

15 Combined MPG (13 City/19 Highway)

Listing Information:

VIN: 4M2EU47E96UJ22208
Stock: 6702
Certified Pre-Owned: No
Listed since: 06-27-2022

Located in Grand Junction, CO / 1,094 miles away from Bolingbrook, IL

*Equipment*The Mercury Mountaineer has a 4.0 liter V6 Cylinder Engine high output engine. This model is equipped with all wheel drive. This 2010 Mercu...

Features and Specs:

15 Combined MPG (13 City/19 Highway)

Listing Information:

VIN: 4M2EN4HEXAUJ05079
Stock: 67755B
Certified Pre-Owned: No
Listed since: 06-13-2022

Located in Temecula, CA / 1,680 miles away from Bolingbrook, IL

1 Owner CA Vehicle! ORIGINAL MILES! Mercury Audio AM/FM/CD/Tape Player, Power Windows, Locks, Mirrors & Seat, Steering Wheel Controls, Rear A/C Contro...

Features and Specs:

16 Combined MPG (14 City/19 Highway)

Listing Information:

VIN: 4M2ZU66E1YUJ47945
Stock: 13050
Certified Pre-Owned: No

Located in Bothell, WA / 1,712 miles away from Bolingbrook, IL

Features and Specs:

15 Combined MPG (13 City/19 Highway)

Listing Information:

VIN: 4M2EU47E38UJ08193
Stock: 12329
Certified Pre-Owned: No

Located in Lakewood, WA / 1,726 miles away from Bolingbrook, IL

Features and Specs:

15 Combined MPG (13 City/18 Highway)

Listing Information:

VIN: 4M2ZU86W52UJ15754
Certified Pre-Owned: No