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Consumer Reviews for the Audi Q4 e-tron
Read recent reviews for the Audi Q4 e-tron
Great Audi Design, Quality & Poor Software Support
pharding, 07/05/2023
2023 Audi Q4 e-tron Premium Plus 4dr SUV AWD w/50 (electric DD)
I am very pleased with it. Excellent Audi Quality and 270 mile real world range in economy drive mode and prudent driving. Exterior design is quite beautiful with elegant proportions. Interior is well done with slightly frugal finishes. Interior cabin is spacious. Audi MMI infotainment system is excellent. Not cutting edge but is excellent none the less. Works well with Apple CarPlay. … Black Optic package is quite beautiful. Overall I am extremely happy with it.
Update after 20 months of ownership. 7.12.24. I had serious issues in one instance of extreme cold. Audi claims to have fixed it with a software update in a recall but we have not extreme cold in Chicago since then. The MMI worked well until I decided not to pay Audi $500 a year for the software subscription with internet access. At that point I went with Apple CarPlay. Apple CarPlay which does not load quickly. It loads slowly and wastes my time. Audi’s software expertise and software support, like that of VWAG, is poor. Problems take forever to get solved because of poor software expertise and Audi, like VWAG, grossly underfunds software maintenance, upgrades to fix bugs, and national software support. When you call in for national customer service, the Audi knowledge base is poor and hit or miss. In theory the Q4 has the capability for over the air software upgrades, but that is not workable. The only way to get software fixes is to take the car to the dealership and let them to do it there which takes a day or two.
From a design perspective and mechanically I like the Q4 a lot. However Audi is bumbling with software and doesn’t understand the importance of software support after you buy the car.
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