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Consumer Reviews for the Ford Mustang Mach-E
Read recent reviews for the Ford Mustang Mach-E
Unbridled Fun!
socalh2oskier, 10/07/2022
2022 Ford Mustang Mach-E GT 4dr Hatchback AWD (electric DD)
We sold my wife's 2019 BMW X3 M40i in February 2022 and ordered a 2022 Mach-E GT Performance. We placed our Mach-E order February 8 and it just arrived (in October 2022). Although you would think the BMW is the more upscale car, and more fun to drive, the Mach-E trumps it in just about every area. Ours is the GT Performance Edition in Cyber Orange. It is a looker. It trounces our old BMW … in the looks department. We have had many nice cars but none have garnered the attention we get in the Mach-E.
Driving is--well--astonishment is the word that first comes to mind when you take off in this thing. The torque is amazing and you cannot help to get a big grin when you step on the pedal just a little--that wave of torque never gets old. And if you really tromp on it, it is downright scary who freakin fast this thing is. Surprisingly, the ride around town is quite smooth. Highway trips are likewise smooth, but the car could use a bit more sound dampening for highway speeds. The Ban & Olufson stereo is decent, but not great. I think the Harmon Kardon in my Outback is at least as good, if not better. And for such a heavy car, it handles quite well. One pedal driving is a hoot--we may drive this over 100,000 miles and never replace the brakes. We rarely use the brakes in this car. Charging is easy, and cheap. With our electric rates (we home charge) it would take about $9.00 to charge from near empty to 100 percent, which gives around 250-270 miles of range. During the winter, we get super low electric rates that will cut that cost to about $3.00. We have not used public charging and probably never will. We use the Mach-E for all of our local every-day driving so it is easy to keep it charged at home. For long trips, we take our Subaru Outback (another great car--especially for the money).
The interior on the Mach-E is nice. Not luxurious, but not cheap. The seats are excellent. Touch materials are high quality. The big screen works well. It takes a bit of getting used to, and I would prefer to have a few physical knobs for things like the radio and A/C but overall the screen works much better than we expected. It is super fast and responsive, and very clear. The backup camera view is incredible.
In summary, this is a really really good car for the money. Actually, it is a really good car even without considering cost. We have had Mercedes, BMW, Range Rover, Jaguar, Lexus--and a host of others. The Mach-E is a new favorite--that 600 plus lb-ft of torque off the line never gets old, the cabin is nicely done, the ride is surprisingly smooth and quiet, it handles quite well, and it had great looks--much better than a Tesla.
My biggest gripe has to do with the buying experience. This is my first Ford since the 1970s (excluding Jaguar, which was owned by Ford when I purchased most of my Jags). Ordering on the Ford website was easy, as was tracking my order and tracking the car once it was built. But the dealer experience was the pits. First, the dealer tried to discourage us from taking delivery, saying we should wait until next year as this is one of the last 2022s--we strongly suspect this was so they could then sell the car for $10k-$20k over MSRP. Then, when we showed up to take delivery, they tried all sorts of tricks to pad their wallet. First, the added some worthless paint protection, even though I had it in writing from two of their representatives, including the new car director, that they would NOT add any extras to the car. They tried to tell me that they put it on all cars, it was already on this car, and they could not take it off. Perhaps this was another ploy to get us to walk away from taking the car. In any event, I told them I would walk and complain to Ford, and they took off the stupid paint protection charge. Then, when I asked what the taxes and registration fees were, asking for a breakdown, they hemmed and hawed and kept giving me a total number with no breakdown--so I had to go to the director--turns out that the shady character who wouldn't give me the numbers was charging double for taxes and registration--I guess they thought they could hide it in the numbers and back it out later? Who knows, but there was some sort of shenanigans going on. Then, when I told them I wanted to use the Ford Options program to purchase the car, they told me that I was crazy, that no one ever uses that, because it is no good, and said in fact they had never sold a car using Ford Options--because it was such a bad program. I'm sure Ford would love to hear that. In all, we were at the dealer for 5.5 hour to get the deal done, and this is for a car that I had ordered and there was no negotiation on the price. We should have been in and out in an hour or less. I have to say, the more upscale dealers generally give you a much better experience.
So, enough venting about the shady dealer. The car has been amazing. We are very pleased with it and highly recommend it. The Mach-E is well worth the money. Our only caveat is that it probably would not be a very good only car, as the range is not great. But for a second car for local errands, with drives up to about 75-100 miles one-way, it is terrific!
UPDATED 4/12/2023. We still absolutely love the Mach-E. No problems to date. Home charging is easy and inexpensive. Where we live (in Arizona), a full charge during winter months (when electricity is cheaper) is less than three dollars---during the summer, a full charge is less than ten dollars. We always charge at home so cannot opine regarding third party charging. If we will be driving more than 100 miles one-way, we take our Subaru. Range is about as predicted. But we were a bit surprised at how much range is cut for trips with lots of freeway driving. For us, this car works out great as we use it for almost all of our local errand-running and charge only at home. But real-life range for freeway driving is likely just north of 200 miles, which would make me nervous if this was my only car.
Updated April 2025. We still love this car. I am amazed every time I drive it by how quiet and smooth it is. And you never tire of the monstrous torque--even though we rarely use it to even 50% of potential. We have had the car now over 2 years and have almost 14k miles on it. No problems so far. We replaced the OE Pirelli P-Zeros at 13,000 miles with Pirelli all-seasons. The all-seasons actually have a bit nicer ride, and, surprisingly, are a bit more efficient. We still only use the car for every-day around the city type trips. We charge only at home. Although we love the car, we would probably pass on it if we needed a vehicle to regularly make long trips. But fortunately we have a Subaru Outback that we use for anything more than 100 miles away.
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