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Consumer Reviews for the Subaru Legacy
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Reduced to 3 stars - this car is just too annoying
oldsnwbrdr, 04/14/2020
2020 Subaru Legacy Touring XT 4dr Sedan AWD (2.4L 4cyl Turbo CVT)
14,000 mile update.
I still like the way the car drives. The interior is beautiful and the car is well put-together. It is reasonably quiet and a solid highway cruiser. AWD is great, MPG is excellent considering AWD and 260hp. I appreciate the updates to the infotainment system that fixed some bugs, brought the start/stop button to the first screen, and allowed portrait utilization … of Apple CarPlay.
BUT, the car's secondary purpose (besides providing transportation) is to annoy me.
- I HATE the cruise control switches. Why did Subaru find it necessary to change speed by 5mph increments each time you tap the button? No one asked for this!
- Start/Stop is so annoying it must be switched off every time. When I want the car to turn off and stay off at a long light it doesn't. When I stop for one second it turns off. It's just not worth it.
- Why does the car continue to recognize me (facial recognition) when I get into the car, but when I get out ask me if I want to create a new profile?
- Still too many bugs, system is laggy. Like any other electronic product nowadays, you must learn how to reboot the system when it behaves strangely.
- Active lane centering works best when hands are off wheel. When hands are on, it tends to tug to the right.
ORIGINAL REVIEW
LIKES:
- Interior styling, especially the Touring XT and its brown nappa leather. The quality is better than the Lincoln MKZ I traded in, as well as some of the new luxury cars I test drove like the Cadillac CT5 and Genesis G70. It's stunning, really.
- Eyesight features, especially adaptive cruise and lane centering. I give the system a B. You can set the aggressiveness to which the cruise control returns you to your programmed speed, which is a great feature.
- Good stereo, the Limited and Touring versions have an upgraded Harmon Kardon system. Much better than my Lincoln's base stereo.
- Turbo engine has very strong power. You want this engine for drivability and passing power.
- Decent range and mileage. MPG will fall as your speed exceeds 70mph. Below that you'll easily get 30MPG; at 77mph I'm getting 27MPG and 450 miles on a tank.
- Remote start (using the My Subaru app) lets me set the climate and seat heater settings when I start the car.
- Great value proposition!
- I think the CVT is fine. It does not call attention to itself at all. Unlike most car reviewers, I drive like a normal person, not a maniac, and I think the transmission and engine work together very smoothly.
- Build quality. The doors have a very heavy, solid feeling, like a German car. The trunk lid does feel somewhat cheap though.
DISLIKES:
- The seats look comfortable. For me, the lumbar support is very lacking, even when fully extended. Long trips give me a sore lower back. I appreciate the extendable thigh support, but wish that the front of the seat tipped up a little more so I could feel the thigh support more strongly.
- By default, the car lights up and makes noises like a video game. It's pointless and distracting. I have completely turned off all the indicator lights on the heads up display, which alert you to the fact that the system has locked on to a car in front of you [the system also beeps], or that the system has disengaged for some reason. There are other indicators on the dash that tell you the same thing, so the heads up indicators and beeps are redundant (and are switched off on my car).
- Start/Stop. This is the first car I've had which had it, and I'm really trying to get used to it. Unfortunately, it is unrefined and results in an overly noticeable shudder when activating. Sometimes when I WANT the car to shut off because I know I'll be at a light awhile, it doesn't. And when I want it to shut off a long time, it restarts again after only about 20 seconds. I don't like pulling into my garage; the car shuts off when I stop, and when I shift to park, the car restarts again, only to have me shut it off immediately after.
- Auto vehicle hold is nice, but like start/stop this must be activated every time you restart the car. I'd like to see the auto vehicle hold AND start/stop switches customizable so that they can be placed on the main screen.
- Cruise control speed settings are silly. A tap up or down will increase or decrease your speed to the next 5mph increment. So if I'm driving 77 and want to slow down to 70, I tap down once to bring it to 75, and again to bring it down to 70. You must HOLD the switch down to increase or decrease in one mph increments.
- I've changed so many settings I wish I knew that they were being backed up somewhere. If I have to restore to factory defaults, it will take me forever to figure out what I've already changed. This car and its center stack are for people comfortable with tinkering with their computers, ipads, etc. If you aren't willing to dive into the menus, you will have to learn to live with the cars little frustrations.
- No automatic wipers, a surprising feature omission.
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