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Consumer Reviews for the Porsche Taycan
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Porsche support Clueless
Alabama Bill, 12/23/2022
2022 Porsche Taycan 4S 4dr Sedan AWD (electric 2AM)
Bought a 2022 Taycan. It is rarely used but had a recall for a software update. Taken to dealer. Dealer warned that the software updates routinely fail and have to be re-started so anticipate at least three days. After 4 days and a call, Porsche said that during the update the car went " to sleep". They indicated that they had no idea what the problem was or how to fix it and they … were " at the mercy" of Porsche technicians. They further warned that since it was Christmas time they didn't expect to hear from Porsche technicians. Two days later they called and said it was the rear control module. Note: Nothing was wrong with the vehicle when it was taken in for the update. Now waiting for parts that they can't give an estimate on. Bottom line, too early to buy an EV from Porsche. Too many bugs and no system for resolution. Hoping the issues last longer than 30 days so the Lemon Law is triggered and I can get my money back
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