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Consumer Reviews for the Porsche 718 Boxster
Read recent reviews for the Porsche 718 Boxster
Great car, crappy warranty and roadside assistance
David W, 02/27/2024
2021 Porsche 718 Boxster 25 Years 2dr Convertible (4.0L 6cyl 6M)
I have a Boxster 25 years. Had three 911s before this (two 4S coupes, and one Targa S), all great cars. Have had the Boxster two years, bought it new. Less than 6 months ago the battery died. It died again yesterday. Had to replace two tires (I have the tire/wheel warranty). The car sat in the shop for two days while the dealership waited to get approval from Porsche to replace the … battery. Why do they need approval from some cat in Germany to replace a part that is under warranty. The same thing happened with the last flat tire. As an owner/driver, I do not have control over the frequency of flat tires and failed batteries. Someone please tell me why in the heck, Porsche wants to piss off a loyal customer to get approval for replacing a part under warranty on a $100,000+ car? I had to wait 2.5 hours for roadside assistance the last time I had a flat tire; it took the shop two days to find a tire and replace my flat. The last time my battery died, I called AAA; they were there in 10 minutes, jumped me off, no charge. I have owned Hondas, Lexus, BMW, many Mercedes, and never had to wait for approval to replace a part under warranty. In addition they always had spare tires in stock; it's called inventory. I feel like this company is thumping me in the chest, just trying to piss me off, to see if I will take it. Well I am mad as hell and I am not going to take it anymore. This is my last new Porsche. I will buy used ones out of warranty so I do not have to see the dealer again or deal with the company's crappy service and warranty. Or maybe it will be a Corvette. Otherwise it is a great car. Great handling. Smooth acceleration. Great cornering. The controls are simple and perfect.
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