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Consumer Reviews for the Toyota Sienna

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Overall Consumer Rating
4 out of 5 stars29 Reviews
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3 out of 5 stars

Despite much to like, a couple of major downers.

Mom of Four, Greenville, SC, 08/24/2023
2023 Toyota Sienna XLE 8-Passenger 4dr Minivan (2.5L 4cyl gas/electric hybrid CVT)
This is my 3rd Sienna in a row, over almost 20 years, and I was pretty excited to finally see a hybrid. LOVE the increased gas mileage, and the driver's "cockpit" area is generally well-designed to handle typical suburban life. The tech/CarPlay works well after a period of figuring it all out; same with all the "safety features," namely lots of buzzes and warnings. SO many buzzes and … warnings. I can't keep them all straight, and ended up turning off all the ones that could be turned off. What I do not love: I really miss the 6 cylinders on my previous models, where I never worried about being able to come up to speed when merging onto the highway on the short entrance ramps common in our area. Acceleration is just NOT there, and that feels downright terrifying at times. And one of the primary factors that made me pick my first Sienna back in 2004 was its lovely, tight turning radius (especially compared to the Odyssey)... also not so much in this model. As has been noted over and over, the second row seats are a major disappointment: they need to be removable AND (perhaps even more annoying) the optional 8th seat is no longer stowable IN the minivan. So when you need the extra seat on the spur of the moment to take an extra kid home from practice? That seat tends to be back in the garage at home, of no use at all, since otherwise it's sliding around in the back of the car, just taking up a lot of space. But really, the BIGGEST issue I have with the new Sienna: the driver's seat is designed for someone who is 5'2" (maybe? who knows who this seat might fit??). I am 5'9" and the extreme concave curve of the seat means that my back never touches the seatback (unless I am hunched over like a tortoise - not a great position for driving). I have to drive with an extra pillow just to be able to sit upright with lower back support, not to mention to be able to drive comfortably for trips, or even long car days with lots of errands and carpooling. Our family also owns a 2007 Highlander, and it has an enormously comfortable driver's seat, so I KNOW Toyota knows how to design one. In fact, I never even thought about the driver's seat in either of my previous Siennas, so this was clearly someone's (poor) design choice. But it's uncomfortable and annoying enough (and I spend enough time in a driver's seat as a parent of four kids) that I wouldn't buy another Sienna. SOMEONE needs to figure out how to redesign that seat to accommodate a variety of heights and sizes.
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