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Consumer Reviews for the Genesis GV80
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Genesis should be ashamed
PLCC, 05/03/2024
2023 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
Over the last 12 months my GV80 has been in the dealership for repair now for the 4th time and 5 months and counting. There are severe computer/electrical/engine problems - actually nobody knows what the problem is - they just keep replacing parts. The first time all the warning lights for EVERYTHING just started going off and the dash would go black. After 2 repair tries and 12 weeks in … the dealership they replaced the cluster (resetting mileage to zero). The car then seemed fine for a few months and then it started again. This time the warning lights went crazy again, but also the car started bucking and shutting down randomly while driving. Back to the dealership for another 7 weeks. That resulted in a replaced actuator. It ran fine for 2 more months, then the warning lights started going crazy again and the engine light is on. It is back at the dealership again for who knows how long. They clearly have no idea how to fix it. Genesis Canada will do nothing about it except to say they are working hard to fix it. I think it is clear they can’t fix it. As there are no lemon laws in Canada, they just completely disregard the responsibility that they should have for the customer. To trade it in will result in a huge loss to me due to all the issues, as well as passing the buck to a new unsuspecting buyer. Genesis needs to stand by their product but clearly they do not care.
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