AutoNation Honda Spokane Valley
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Dealership Service Review
service Rating
GREAT AS ALWAYS
Written byon 07/25/2023
I was a bit put off at the 2 hour delay that was initially not communicated to me until I asked about an hour in, It was then explained to me that the call center had over booked them and they were also down a couple of associates. I was fine once I knew why the delay. Upon completion it was made aware they would be picking up the cost of my service that day due to the delay and poor communication. I was not expecting and did not ask for this freebie, but they insisted. this is one of the reasons I continue to come to Auto Nation Honda. they are the best, Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Nancy Gorge on 07/26/2023
Dealer Response
Hi Scottie, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
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