AutoNation Honda Spokane Valley
Back to Service Reviews
Dealership Service Review
service Rating
Above and beyond service experience
Written byon 07/13/2023
We had a recall on our Pilot regarding some cables in the infotainment system. I explained we were going to be going on a 3,000+ mile road trip in a few weeks, so needed it working. When the part sent to them was damaged in shipping, they quickly got the replacement sent, confirmed it arrived without damage and then got it replaced for us in time for our trip. They took the time to listen and remember why there was some urgency to get it replaced. The crew there truly seem to care.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Savy Robinson on 07/16/2023
Dealer Response
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Report