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AutoNation Honda Spokane Valley


8201 E Sprague Ave, Spokane Valley, WA 99212 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (13) No (2)
Service Rating
Recommend:
Yes (19) No (2)
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Dealership Sales Review

1 out of 5 starssales Rating
Dishonest and disgusted
Written by DownwithHN on 03/14/2024

Bought my son his first pickup truck. There were a few things wrong with it that Honda Nation put in writing would be fixed. They did not do it. We took it back to have it fixed again. It didn’t even make it home by the time the same problem popped back up. Now their answer is that it will have to be an “out of pocket” expenditure to fix it as we bought it “as is”. Even though it is in writing that they would take care of the issue. They lied, I feel cheated and will let as many people as I can as a head mechanic with a large company, to NEVER do business with them as they are crooked!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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Chole Yates on 03/18/2024
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 850-9357 to discuss what we can do to help.
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