AutoNation Honda Spokane Valley

I was there for far too long waiting to get in to the finance person--a Cory Moore. That went ok but when he offered the optional vehicle protection plan (very expensive) I questioned that--finally decided to get the least expensive on for almost $4000. By that time I was exhausted. I decided I did not need this plan, and two working days later, I called him to tell him I wanted to cancel the plan, and left a message for him to please call me and left my phone number. Did not hear from him so I called again 2 days later--he still did not call. Then a manager got involved, and said he would get in touch with Cory. Again nothing happened.. So I had to drive there to see Cory Moore-a 3 hour roundtrip drive)- to see him in person to sign a single piece of paper to cancel the protection plan. This all took 2 weeks of complete nonsense on Auto Nations part.