AutoNation Honda Spokane Valley

I'm in a great position to buy any vehicle of my choosing - current vehicle is paid off and runs great. So my choice was to bide my time and do my homework. For two years I've watched the market on my choice: Toyota Tundra SR5, 5.7l, Double cab, with off-road package in white or charcoal. I've made plenty of calls and asked plenty of questions and then decided this was the month to treat myself. At 8:45 this morning I reached out to AutoNation over a CarGurus posting (list price: "fair"). At 9:36 I got a call from a salesman. After getting more information and asking for pictures I received a spec sheet. Said sheet touted the ever gimmicky marketing ploy of " no-haggle, one price approach on all pre-owned vehicles". I wrote back the saleman stating " I see the "no-haggle, one price approach...... to ensure you get a fair price every time." statement. Keyword appears to be "fair" not "great". I'd like a GREAT offer. My own research shows the cash value of this truck is between $##,### and $##,###. You'll have to come down on the price for me to consider this truck. ...That's when things went south. Saleman writes back: "The prices on our pre-owned stock are 1Price. That means we've built-in the discounts ahead of time as a service to our customers (turns out 90% of our customer's don't enjoy back-and-forth negotiation and haggling), so that you're guaranteed a fair-price, and that price is fixed. I would argue that this Tundra is priced really great! Black Book value is $##,###, and KBB is showing $##,###. The truck isn't fully stock, and has running boards, a 3"/4" lift(can't remember which), a cold air intake on it that is increasing it's value, AND it is Toyota Certified (you can learn about that here) which also increases it's value and carries with it a warranty that is better than on the new ones." Well... he certainly has his markety, gimmicky, condescending, but most importantly patronizing tone down.... yep buddy... you just lost me at "learn". My response: "My offer (bottom line out the door) is $##,###. I don't need to "learn" what Toyota Certified means. I've spent the last two years researching what I want, I'm not in any hurry. If you don't want to work with me over a negotiation for a better price keep me in mind for any future: 2014-2017 Toyota Tundras (SR5, 5.7l, double cab, off-road package in either white or charcoal gray) you may run across." ...and an attempt at recovery from him: "I apologize if I came off patronizing. That was not my intent! I find that a lot of my customers don’t know what Toyota CPO means. I probably should have worded that differently. Ha! I would love to work with you in negotiation if I could, but my hands are tied. It’s a national corporate pricing theme. I’ll do a search for you and see if I can’t find something that matches your specs." Hmmm.... "hands are tied. It’s a national corporate pricing theme" WOW, what a phenomenally poor business model. And... well... I'm not "most people". My parting words: "Well, it was patronizing. "national corporate pricing theme" is not a theme it's a marketing gimmick. Point being I've watched these trucks on CarGurus for the last two years at dealerships within a 500 mile radius of me. Prices go down all the time. There are 5 other trucks listed on the West side and in the Portland area I'm interested in. I've busted my ass and saved and did my homework for 2 years - now is the time to treat myself. I'll take my business from place to place until I land a deal where BOTH parties win. I appreciate your time today. Nothing further need." I guess the salesman didn't understand that while I was taking care of financing and waiting for pictures (those finally arrived at 2:29) I was reading reviews where people had successful negotiations with other sales people there. I guess the salesman didn't understand I had already arranged to start driving up there at 3 pm today HAD he just worked with me. I guess the salesman didn't understand this was a guaranteed sale if the truck checked out and he got it down to better than a "fair" price.