AutoNation Chevrolet Spokane Valley
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Acknowledgement goes a long way
Written byon 01/01/2023
I DO NOT recommend the service department. While I haven't had any services done here, the vibe is off. I've been twice to pick up items, was not greeted or acknowledged either time even though there were employees available. I'm all for playful banter with your co-workers, but it's unprofessional when it's in the front of office. These are the simple things, it doesn't make me confident that they can handle the hard things. I'll continue to take my service business elsewhere.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Savy Robinson on 01/06/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We would like the opportunity to make this up to you. Please contact our manager at (509) 590-4294 so we can make your experience a positive one.
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