AutoNation Acura Spokane Valley
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Leaking in my car - Not Happy could not help or didn’t want to?
Written byon 12/08/2023
First I bought my Car from CarMax not this dealership ~ They first tried to Blame the issue on Safelite Window repair- Had to make an Appointment to have them check a seal on my car - Turned out window placement was not the trouble at all - went back then they said they would look at it now they say it’s a seal if some sort now I have to go to a body shop - this kind of stuff should be covered- it’s not that I was not taking care of my car - this is frustrating So again nothing they could do- Every time I take my car in they send me elsewhere to get it fixed - I don’t go because my time is important and I’ll go to a place that wants to help and does not charge exuberant amounts of money-
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Piper Yost on 12/11/2023
Dealer Response
Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (509) 590-1266 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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