AutoNation Acura Spokane Valley
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Dealership Service Review
service Rating
MDX Owner
Written byon 11/22/2023
I had a lot of trouble getting an appt set. I needed a loaner and the call center said they would have the local dealership call me back. I made 5 calls in 2 days before I was actually able to speak with local service rep. I don’t like going thru the call center.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Shelly Rose on 11/23/2023
Dealer Response
Hi, we appreciate you taking the time to leave us a response. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (509) 590-1266 to discuss what we can do to help.
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