AutoNation Acura Spokane Valley
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Dealership Service Review
service Rating
Above & Beyond
Written byon 06/01/2023
I was visiting my daughter at school when my very new MDX wouldn't start. The Service Dept. was SUPER helpful getting me contact info for Acura Roadside Assistance, setting me up with a loaner, the repair on my car AND then went above and beyond calling me about every 90 minutes on my drive back to Western Washington to make sure I was doing okay since the problem was SUPER rare - relay on my fuel injection system - they wanted to ensure I arrived safely. Top notch service - very thankful!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gabi Porter on 06/05/2023
Dealer Response
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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