Bud Clary Subaru

There are many Subaru dealers in the Portland/SW Washington area and with the exception of one dealer ( I went and it was NOT worth it) they all did Subaru proud. They all sell the same cars for the same price. What sets them apart is the customer service and experience. My two month journey for a new Outback Limited took me to all of them. I kept coming back to Bud Clary Subaru though. Head and shoulders were they over a group of fine dealers. That is how much I enjoyed my experience with Mike and Trish. I do not know who this mythical unicorn called Bud Clary is but Mike Puzach, Patricia Smith and Brad Ramey are as fine a staff as any business could want (not just a car dealership). I made my initial inquiry on the Internet and received a "canned" Subaru website response (pretty much what I expected). What I did not expect was to receive a call from Mike Puzach following up offering to answer any questions that I might have about Subaru in general and Outbacks in particular. Not trying to sell me something, just truly wanting to help me out. I missed his call though. I made the trek up from Vancouver to Longview on Saturday hoping to talk with him in person. He was not in but Patricia Smith was there along with Brad Ramey.They answered all of my questions and showed me a few models and explained the differences between them, not the price difference, just what the features/advantages were. I finally did get to talk to Mike early the following week and explained that I had come up to see him on Saturday but missed him and so got a chance to talk to Brad and Trish. At that point I fully expected to be politely or not so politely told that I was Trish's client now and to address any questions that I had to her. Instead he told me that he remained there for me to help in ANY way that he could. Truer words were never uttered. Throughout the remainder of the month both he and Trish endured my endless questions and what if's. Through their education and leading I ended up purchasing a 2016 Outback Limited with Eyesight. As I said at the beginning, that was a week ago. The grin has not left my face once. Thank you again to Patricia Smith and Mike Puzach for making what could have been a very trying and tense time into a purchase that was a joy in every respect!!