Ford of Kirkland

I attempted to lease a new 2014 Focus BEV form Ford of Kirkland (FOK). I began the process in late October. There were no vehicles on the lot that met my specifications so we decided to order one directly from Ford Motor Co. The process was to take about 2 months which I was fine with since I was not in a real rush to get the car and wanted to get the one that I really wanted. Initially the sales associate, Michael, was great. He was very helpful during the test drive and informational portion of the sale. He was also very confident that I could get the vehicle for the price I expected - $300/month. I knew it was not unreasonable since a friend of mine had just recently leased the same car (2013 model) from another local Ford dealer. The salesman did not want to talk specifics on price until we got into the month of the actual expected purchase due to changing incentives on the vehicle. While I understood this I was not entirely comfortable not know how much I would be paying for the vehicle that I had selected. After a month passed and it was December I thought we would be able to talk about price. This is where the problems began. Michael was now telling me the car would be 375/month which was 25% more per month than I expected and what we had loosely agreed upon as a realistic price a month ago. After going back in forth in e-mail about price he conceded that he could not get a better deal for me on the vehicle. We agreed to cancel the order and I moved on to trying to lease the vehicle from other dealers. Eventually I used the Costco vehicle purchase program to locate a new dealer. It actually sent me right back to FOK but with a different salesman, Dan. Dan was able to find a 2014 on the lot that met my specifications (the only difference between this one and the one I orders was that it was grey instead of black). This was acceptable to me. When we discussed price, in e-mail, he was able to start at 332/month. This included a $500 discount from Costco which equates to about a $13/month savings over a 36 month lease. This was better but still more than I wanted to pay. Through further e-mails I was able to get Dan to say we “might be able to get to $305/month”. This was very close to my original desired price but left me wondering even more about how much the first salesman was really trying to rip me off. $70 over a 36 month lease is over $2,500 I never finalized on the $305 at FOK because I was able to get the car for $298 from Bowen Scarff Ford (with additional upgraded paint job). Also I really couldn’t trust what was going on there at FOK since one salesman could work the price differently than another. Bottom line is I would avoid working with Michael in sales at Ford of Kirkland.