Ford of Kirkland
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Dealership Service Review
service Rating
Honest and Efficient!
Written by 12/29/2015
onMy 2016 Tucson was nearing the 3,000 mile mark, so I scheduled an oil change. In calling to confirm it, I learned that there was also a recall out to fix a couple of bugs in the transmission. Those items were my only complaints about the car - so I was relieved to learn I wasn't the only one to notice them. We postponed the oil change and the two software updates were done instead. The scheduling staff was outstanding - and the service staff was helpful and very efficient. First experience with this Hyundai dealership. Good job, everyone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes