Ford of Kirkland
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Ford of Kirkland - 2008 Escape - service + front brake job
Written by 10/14/2015
on84K mile service on 2008 Escape. Worried about front brakes. Dean Webster managed service expertly, kept me informed, offered shuttle, and project was completed in 3 hrs total, as had been anticipated. The new brakes feel GREAT! Dean is very professional, friendly, explained things well to non-mechanical person. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes