Ford of Kirkland
Back to Service Reviews
Dealership Service Review
service Rating
Getting what you want - and need every time
Written byon 08/24/2015
I needed a 99 thousand mile service and I needed new tires. I told Dean that I wanted very specific tires and had him check to make sure he had them. When I picked up my car after the service it had the exact tires I requested...but also my husband noticed the order had: "Customer asked to please have the... tires installed." Dean took the time to put a note to make sure I got what I wanted. THAT is why Ford of Kirkland gets my business.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes