Klein Honda in Everett
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Dealership Service Review
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half a day to waste?
Written byon 04/13/2011
updated 06/06/2025
The longest trip to the service center of a dealership ever. I had an appointment at 9:30AM for a warranty one tail light replacement and headrest check ( it needed to be lube). Checked in a little before the appt. time, but the car sat outside for over an hour. 4 hrs later, They were done. Why bother with the appointment then? That is slow by any standards. I will never go back there for service again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable