Lexus of Bellevue
Dealership Service Review
I went in to the dealership for an oil change and general inquiries on issues with my vehicle. They were busy and Christina was the only one available to help me. Thank goodness because she was an absolute pleasure to work with! I have been here a couple times in the past and hadn’t found someone who made me this satisfied with service until yesterday! She made sure I understood what was being done. She couldn’t have explained everything better to someone who doesn’t know anything about cars. She didn’t try to sell me any unnecessary services and she gave me helpful information that guided me in the right direction to make decisions about my car. Not only was she informative, but super nice! She made me feel super comfortable to be sitting at her desk! I think I’ve finally found my go-to girl!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes