Lexus of Bellevue
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Dealership Service Review
service Rating
Routine Maintenaince Plus Oil Cooler Pipe Remedy
Written byon 03/05/2020
4130 Boulevard Place Alan Jenson, on short notice, accommodated my request to provide the "remedy" to an oil cooler pipe problem I received details about in the mail the day before my scheduled service. I appreciate that. The service and the "remedy" were accomplished in a timely fashion. I was sorry to learn that the car wash was down and I hope you get that back up soon. Alan also found a rock chip in my front windshield that I will have fixed soon. The RX450h SUV I bought from Lexus Bellevue was advertised as getting 28-30 mpg when I bought it. To date it hovers around 25-26 mpg after 15K miles with no explanation as to why it is falling short!?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes