Ourisman Toyota of Woodbridge
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Single women- you will not be heard
Written byon 10/02/2023
My salesperson John was wonderful. He sold me on the car, even though I had doubts I was getting the best deal. When I made it with the finance team, it became evident I was being swindled. I felt extremely uncomfortable. They physically stood between myse lf and the door to keep me from leaving. I felt John heard my concerns, but the rest on the team made it the worst car buying experience I've ever had. Single women, go elsewhere.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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Toyota Woodbridge on 10/03/2023
Dealer Response
I'm sorry to read about your experience, especially regarding the discomfort you felt during the finance process. We strive for transparency and respect in all our interactions, so it's concerning that we've missed this mark with you. I'd like to personally look into what happened here and see how we can make things right - please reach out at your earliest convenience. Thank you, David Slebodnick - General Manager - 7034941800
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