Checkered Flag BMW
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Written byon 06/29/2025
Very professional, very clean spaces everyone energy is amazing,lead with great solutions although I wasn't happy with being given my car back and the work wasn't done completely and I had to bring my car back more then once, but as far as the rep she was nice and tried to please me as much as she could
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Checkered Flag BMW on 07/01/2025
Dealer Response
Thank you for your feedback, Alanna. We appreciate your kind words about our professionalism and the cleanliness of our spaces. I also understand your concerns about having to bring your car back multiple times for incomplete work, and I appreciate your patience. Please feel free to reach out to me at Checkered Flag BMW directly to discuss your experience further, as we are committed to ensuring your satisfaction. We hope to serve you better next time!
Sincerely,
Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
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