Checkered Flag BMW

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Checkered Flag BMW
5225 Virginia Beach Blvd, Virginia Beach, VA 23462 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(321)
Recommend:
Yes (71) No (1)
Service Rating
(1393)
Recommend:
Yes (226) No (5)
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Dealership Service Review

service Rating
Service delays avoided
Written by Meredith on 06/27/2025

My original appointment was Friday 6/20. But I received a text the day before explaining the shop was backed up. I was able to reschedule for Tuesday 6/24. I appreciate the advance notice & having the ability to change to a less busy day instead. Great communication!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Checkered Flag BMW on 06/28/2025
Dealer Response
Thank you for your feedback, Meredith I'm glad to hear that you appreciated our advance notice and were able to reschedule to a more convenient day. At Checkered Flag BMW, we strive for great communication and customer satisfaction. We look forward to seeing you on your next visit. Sincerely, Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
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