Checkered Flag BMW
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Ronald Smith review.
Written byon 01/23/2025
Great check in service. Will Fernandez was top notch. When I had a misunderstanding for drop off, he worked with the service manager to make sure I was taken care of same day expeditiously. He also explained the loaner process to me for future visits which I really appreciated. Lounge waiting area is very nice and on par with a luxury car dealer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Checkered Flag BMW on 01/23/2025
Dealer Response
Thank you, Ronald, for your fantastic review! We're thrilled to hear that Will provided you with top-notch service during your visit to Checkered Flag BMW. It's great to know he went above and beyond to assist you with your drop-off and explained the loaner process for future visits. We strive to create a comfortable experience in our lounge area, so we appreciate your kind words. We look forward to welcoming you back next time!
Sincerely,
Ashley Harrison - General Manager - aharrison@checkeredflag.com - (757) 490-1111 Ext. 2210
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