Koons Tysons Chrysler Dodge Jeep Ram

Excellent pricing but terrible communication. Sales tells me to speak to financing for interest rates. Financing doesn’t answer the phone or return phone calls. Then sales says they spoke to financing for me and gave me a very low interest rate based on excellent credit. When I got to the dealership it was pretty apparent that sales and financing never spoke and nobody was on the same page. Interest rates were significantly higher than what was quoted. I don’t believe it was done on purpose but I would suggest actually speaking to financing directly if possible to avoid miscommunications between departments. I still purchased the vehicle due to excellent pricing and was able to refinance locally for a much lower rate.