Koons Tysons Chevy GMC

Steve was great. He kept me informed and made sure I was taken care of throughout the whole process. I brought the car in for a recall issue, and due to the mechanic's observation and skill, other issues were found (and subsequently resolved). Steve took care of everything, including getting the work covered by my extended warranty, as well as a rental car. I ended up with repairs that would have cost me over $2,500, but I only had to cover my deductible. While the repair took several days, versus the one day I was initially planning on, I had a nice new rental car to drive, was kept informed and involved, and Steve took care of all the warranty, paperwork, calls, rental car, and hassles...which made the whole process comfortable, easy and stress-free for me. Plus, since I'm getting ready to move (with my car) to Germany, the inspection and great work the mechanics did makes me feel confident in the condition of my vehicle. I couldn't have asked for more.