Koons Tysons Chevy GMC
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Dealership Service Review
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Thanksgiving disaster averted
Written byon 12/19/2014
updated 01/02/2015
Never disappointed with Koons...even when I ask the impossible ......truck dies day before I am set to drive down to pick up my son in his first year of college for Thanksgiving...Have it towed to Koons late nite and next morning they are calling me saying they will get job done stat to get me on my way...love this service dept. In this day and age...who does this thanksgiving week...seriously...turn around in less than 24 hours... Koons does:)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes