Koons Tysons Chevy GMC
Back to Service Reviews
Dealership Service Review
service Rating
Traverse Recall
Written byon 11/12/2014
updated 12/09/2014
My 2013 Traverse had multiple recalls. The service department was able to complete the recall service in a quick time frame (same day service). As well as noticing my inspection sticker was about to expire, so they inspected my vehicle. The service department also did an exceptional job cleaning my vehicle. I have two dogs that regularly ride in the cargo area. It hasn't been this clean since we initially bought the vehicle from Koons. I would highly recommend service from Koons, it highly exceeded my expectation based on service provided at other Chevy dealerships.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes