Koons Tysons Chevy GMC
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Dealership Service Review
service Rating
Prices getting a bit out of control
Written byon 09/30/2014
I've always gotten good advice and service from my Adviser Bill. Unfortunately the pricing he has to give me for some of the services is high. He explained that each job has it own cost in the billing system and doesn't take into account if your already doing something similar even if he wanted to. Prices for service seem to be getting high. Koon's quoted Brake and Rotor Job price was 1600. I got the work done at a certified shop complete for under 1000 saving me 600.00
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes